Distinctive, consistent and 100% customer-centric.

We transform complex content and processes into simple user journeys - and make you look really good doing it.

Our services

  • Our services

  • 01


    • UX-Audit

    • User Personas

    • Customer-Journey-Mapping

  • 02


    • Information Architecture

    • User-Journey-Wireframes

    • Prototyping und User Testing

    • User Tests

  • 03


    • UX-Design

    • UI-Design

    • Visual Design

SNK: Your UX Agency in Munich

We bridge the gap between your business goals and the needs of your users.

For us, good user experience means clarity of structure, content and design in your digital communication. We give users an overview of your portfolio and make it easy for them to understand the benefits of your company's products and services in no time at all. We design intuitive user interfaces that your users enjoy using. This ensures more interaction with web applications such as product configurators, complex searches or chatbots. With cleverly positioned CTAs, clearly designed forms and simple checkout processes, we increase your conversion rate. Optimized user flows ensure the best interaction in any complex administration or community platforms, e.g. product maintenance, role and rights management, workflow and rule configuration.

Graphic shows the concept, design and analysis of user experience design

What makes us a UX agency

Zu sehen ist eine Grafik, die die UX Design Erfahrung von SNK verdeutlicht

Over 20 years experience

User experience design is a central part of our DNA: we have 20 years of experience with complex UX challenges in B2B environments.

Zu sehen ist eine Grafik, die die umfangreiche Expertise der UX Agentur SNK darstellt

Extensive expertise

Software, mechanical engineering or consulting - our customers are at home in very different industries. Our UX team of more than 15 people includes specialists for a wide range of topics. This allows us to cover a wide range of content-related focal points.

Zu sehen ist eine Grafik, die den Kundenfokus von SNK als UX Agentur darstellt

Customer focus

Your market, your customers and their needs are the focus of our work. We dive deep into the world of your products and services and transform complex processes into simple user journeys.

IONOS is the second company I've worked on with SNK. The combination of B2B and tech expertise with strong UX design and content creation has been a game changer for our project.
Dr. Martin Endress Chief Customer Officer, IONOS
Zu sehen ist das Ionos Logo

UX design for marketing websites

Many corporate websites are like oversized BILLY shelves. Crammed with information, but lacking focus. Yet an effective marketing website is more like a slick salesperson. Our UX team ensures that your website becomes an optimal stage for compelling product communication through an optimal interplay of attractive appearance and intuitive user guidance.

Bild zeigt die B2B Websites von commercetools, YUNEX und valantic mit UX- und UI- Design von SNK.

User Interface Design

Whether web application or software-as-a-service: Our user interfaces ensure clarity. Focused on the essentials, they provide your customers with all the information they need at every stage of their user journey - whether they are putting together an individual production machine in your configurator or buying parts for production in your online store.

Bild zeigt die Analyse-Software von Celonis. Das UI-Design stammt von SNK.

UX design for business portals

A successful B2B business portal provides seamless digital journeys for marketing, sales and service within a consistent channel. In order to do justice to this from a UX perspective, we need to analyze and understand your company and your customers in equal depth. Our UX experts translate complex business processes and multi-layered product portfolios into simple user journeys.

Bild zeigt das B2B Business-Portal von Förch mit UX- und UI- Design von SNK.

UX design for e-commerce

Since our founding in the early 2000s, we have been working intensively on the development of commerce experiences for various B2B and B2C online stores. Our UX expertise for specific commerce processes makes us a sought-after partner for companies that rely on great experience and uncompromising quality when it comes to UX topics.

Bild zeigt den Onlineshop des Unternehmens Eisele mit UX- und UI- Design von SNK.

Our references

These customers have taken their digital customer experience to a new level with us.