E-Commerce

Your Magento agency from Munich

Rely on over 20 years of experience in B2B e-commerce.

We support ambitious medium-sized companies, national and international corporations and brands from a wide range of industries in setting up their e-commerce: from automotive suppliers to machine builders to B2B companies from the food sector.

  • Our services

  • 01

    UX-Conception

    • Target personas

    • Information Architecture

    • User-Journey-Wireframes

    • UX- / UI-Design

  • 02

    Technical Implementation

    • Backend-Development

    • Frontend-Development

    • Maintenance & Operation

    • Support

  • 03

    Digital Marketing

    • Lead generation

    • SEO & SEA

    • Conversion optimization

    • Analytics & Reporting

B2B e-commerce with Magento

We design and implement your e-commerce solution. Not just any e-commerce solution.

B2B Onlineshop Customer Journey visualisiert | Magento Agentur München

Why Adobe Commerce, formerly Magento?

The e-commerce platform for an optimal customer experience

Magento, more recently also known as Adobe Commerce, is the world's leading e-commerce store software with integrated solutions for analytics, advertising, content creation and commerce. The customizing possibilities of the software are almost unlimited, so that every specific requirement is covered. In addition, Magento offers the ideal basis for expanding your store to mobile commerce. This creates cross-channel shopping and experience worlds that will impress your customers.

Focus on the customer journey

The best online stores put the user at the center. And not just when they have put together their shopping cart and sent it off, but already on the way there. After all, positive customer experiences along the customer journey make all the difference when it comes to the final purchase decision, and are the key to winning over competing products.

B2B Onlineshop Customer Journey visualisiert | Magento Agentur München

References

A selection of our best online stores

For more than 20 years, we have been supporting ambitious medium-sized companies, national and international corporations and brands in digitizing their sales: complex product variant models, cost center management, CPQ processes and the integration of dealer networks and sales representatives - we know what B2B companies are concerned about when it comes to e-commerce.

Berner: Conceptual design of a business portal with UX focus

Our mission:

Berner is one of Europe's leading distributors in the construction, automotive and industrial sectors. The product portfolio comprises more than 75,000 articles. We design an e-commerce portal that offers users an optimal overview and digitally maps the previous analog business processes.

Our solution:

  • Sophisticated UX / UI design for a particularly convenient digital customer experience
  • Clear information architecture and individual presentation for approx. 75,000 products
  • Transfer of analog B2B business and service channels to the online store
Berner Onlineshop Homapage | schoene neue kinder
Reference: Online store for Berner

bachmaier HEAROS: Customized e-commerce solution

Our mission:

An online store that is precisely tailored to the needs of a young target group (professional and amateur musicians). The most important feature: A product configurator with which customers can individually design their personal HEAROS.

Our solution:

  • a customer-centric e-commerce solution with high experience value
  • modern look & feel
  • extremely high individualization and interaction possibilities
  • strong identification with the brand and a sustainable positive customer experience
Hearos Produktkonfigurator
Reference: Product configurator for bachmaier HEAROS

Develey: 12 domains, one platform

The challenge:

Building an international web platform including website and commerce solution that can easily host 12 brands.

The result:

  • Multi-domain support with…… cross-brand data objects (products, recipes, magazines)… cross-platform content modules… sophisticated user administration with granular rights management… extensive asset management
  • easy and intuitive content maintenance for all domains
  • various interfaces to keep data such as inventory up to date
  • APIs for payment options, maps and social media platforms
  • integration of enhanced e-commerce tracking
  • newsletter & sweepstakes integrations
  • automatic generation of reports
Homepage Develey Onlineshops
Reference: Online stores for Develey

B2B online store that maps complex processes

Our mission:

For a client from the automotive sector, we are creating a B2B webshop that maps complex processes in the linking of online sales and offline services - and at the same time creates maximum transparency for the user.

Our solution:

  • Mapping of individual fulfillment processes in the Magento backend
  • Integration of on-site services in the purchase process
  • Extended user profile as a portal for all offered services
  • Order management: processing of individual offers directly in the user's profile
  • Complete overview of the status of used services in the profile
  • Mapping of approval processes and purchase processing of complex products and services
Ein Bild zeigt Onlineshops für die Automobilbranche

Why SNK?

As a digital agency with a passion for Digital Customer Experience, we accompany our clients with a holistic approach of strategy, design, technology and marketing.

All these disciplines are deeply anchored in our DNA and each is the responsibility of a managing director with proven experience and expertise. This sets us apart from many other service providers.

The goal of our work is always the optimal customer experience. That's why the following three aspects are crucial to all our strategies and concepts:

  • Customer Centricity: we plan the concept from the perspective of your users.
  • Usability: For us, user-friendliness is the be-all and end-all for a positive shopping experience.
  • Business Requirements: Your business goals are the decisive guideline for the strategy.

From here, we start the classic implementation in sprints - but without losing sight of the essentials: a positive customer journey.

Agile implementation with Scrum

To fully meet your needs, we supplement the standard Scrum process with workflows and tools that have proven themselves in our many years of experience.

Zertifizierte Magento-Entwickler | schoene neue kinder

Certified Magento developers

Our Magento team consists of experienced Magento developers with certifications in Magento 1 and Magento 2. Whether extending your existing e-commerce solution, developing new features and digital services or international roll-out of your online store: We use our wealth of experience from numerous projects for your individual e-commerce solution.

The SNK Way of Work

01

SPOC

We define clear communication structures thanks to the "single point of contact" principle. Expert communication takes place at any time as needed.

02

Multidisciplinary and modular project teams

Our teams are put together individually for your project: We supplement the project team flexibly with the appropriate experts from the required disciplines.

03

Transparent communication

In addition to constantly viewing progress in our project management platform, we keep you up to date with regular reporting.

04

Classic kick-off

In a kick-off meeting, we work with you to develop an overarching project vision and lay the foundation for successful collaboration. For us, our customers are an indispensable part of a strong project team.

05

Structure of a product backlog

We support the creation of the product backlog or provide the product owner if required. In doing so, we contribute our experience and e-commerce best practices.

06

Sprint plan

As a flexible guideline, we create a roadmap for the planned sprints, with which we do not lose sight of our vision: Its integral part is the developed UX concept, which forms the guideline for each of our sprints.