Maximum successful customer experiences and easy management thanks to the Ibexa Digital Experience Platform
With over 20 years of experience in the B2B sector, we at SNK constantly see that very good companies with very good products face the same challenges again and again when it comes to digitizing the customer experience: The tool landscape is too complex - the website, web store and service portal are visually and functionally inconsistent and customer acquisition and retention are therefore at risk, and this despite the fact that the administrative effort is enormous.
With a consolidated and sustainable solution, such as Ibexa's DXP, we offer you the opportunity to use your energy more wisely, make working life as easy as possible for you and your team and improve the customer experience on every channel and in every funnel position.
Ibexa: Was ist es? Was kann es?
A well-founded concept for holistic B2B customer experiences
Ibexa is a comprehensive Digital Experience Platform (DXP) designed specifically for B2B companies. Formerly known as eZ Systems, Ibexa specializes in providing a modular and flexible platform that helps companies optimize their digital sales and marketing channels.
The platform combines content management, personalization and commerce capabilities in a unified solution that enables companies to efficiently manage and design their entire customer journey, from initial contact to beyond the digital purchase.
Advantages and core functions of Ibexa
What services does SNK offer as a partner?
lizenzfrei vs. lizenziert
Why the license costs are worth it
Of course, we know that the word "cost" sets alarm bells ringing. The budget is limited and at first glance there are no arguments for a paid solution. However, from our many years of experience, we know that anyone looking for a truly sustainable solution to map complex customer experiences along all touchpoints and funnel positions will get better value for money with this licensed version.
This is because the license already includes the following points, which are also incurred in the development and maintenance of license-free products, but which have to be paid for separately:
Ongoing operation and maintenance
Bugs, security gaps, functions… software is like a living being that is constantly adapting and evolving. This requires regular software updates and continuous monitoring to prevent failures and damage.
Targeted software upgrades
To ensure a positive customer experience in the long term and secure customer data, all digital systems undergo fundamental upgrades that go beyond regular updates.
Automatic extension of functions
Ibexa collects data and requirements from across the market and develops your platform accordingly to stay relevant. You therefore benefit from an automatically expanding library of modules and functions in addition to the possibility of individual development.
Durch Einfachheit zum Erfolg
The best combination for your digital strategy
Ibexa is a powerful and flexible digital experience platform developed specifically for B2B companies to bring together different facets of classic marketing communication such as websites, web stores and service portals. As a partner, SNK supports you in the implementation and use of the Ibexa DXP and helps you to develop customized solutions for digital transformation. This partnership enables you to successfully implement your digital strategy and sustainably optimize your business processes.